Shipping Policy

At GiftRegards, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, shipping timelines, delivery, and related details.

Order Processing

All orders are processed after successful order confirmation and payment verification. Orders are typically processed within 1-2 business days, excluding Sundays and public holidays.

During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly extended.

Shipping Coverage

We currently ship to most locations across India through our trusted courier partners. Delivery availability may vary depending on the serviceability of your location.

Estimated Delivery Time

Delivery timelines may vary based on your location and courier availability.

• Metro Cities: Typically 3-5 business days
• Tier 2 & Tier 3 Cities: Typically 4-7 business days
• Remote Locations: Typically 5-10 business days

Please note that these are estimated delivery timelines and may vary due to factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any free shipping offers, promotions, or special delivery discounts will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp.

You can also track your order by visiting the "Track Order" page on our website and entering your order details.

Delivery Attempts

Our courier partners will make multiple delivery attempts whenever possible. If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or other reasons, the package may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations.

GiftRegards reserves the right to limit or disable COD for certain products, locations, or high-risk orders at its discretion.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Courier network delays
• High order volumes during sales and festive periods

We appreciate your patience in such situations and will do our best to keep you informed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

GiftRegards shall not be held responsible for delivery issues arising from incorrect or incomplete addresses, contact details, or recipient information provided by the customer.

Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend recording an unboxing video and contacting our support team immediately.

Any claims related to damaged or missing items should be reported within 48 hours of delivery.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team through the Contact Us page on our website.

Thank you for shopping with GiftRegards. We appreciate your trust and look forward to serving you.